Help
Frequently asked questions
Shipping, returns, warranty and pickup at Triangle Auto Recyclers.
Contact usDo your parts come with a warranty?
Yes. Most parts come with a 90-day warranty. If a warrantied part fails within the warranty period, we'll replace it with a functionally equivalent part or refund the part price, at our option. The warranty covers the original purchaser on the invoice and does not cover labor. See the warranty page.
Can I return a part?
Yes, within 30 days. Contact us first to get a return number (RMA), then ship the part back to us. For returns that aren't defective, the original shipping and the return shipping are not refunded.
How fast do you ship?
Most orders ship within 1 to 3 days. Delivery takes 3 to 7 days, and most U.S. areas get it within 5 days. Expedited shipping isn't available.
Can I pick up my part at the yard?
Yes. Pick it up at 4502 Denfield St, Durham, NC 27704, Monday to Friday 8:30am to 5:30pm and Saturday 9:00am to 3:00pm.
How do I know a part fits my vehicle?
Photos and part numbers are for reference, so please check that the part matches yours before you buy. Not sure? Call (919) 321-8985 or text (919) 390-1809 with your VIN and we'll help.
What if my part arrives damaged?
Contact us within 24 hours of delivery and we'll tell you what to do next. Call (919) 321-8985 or text (919) 390-1809.
Do you ship outside the U.S.?
Yes, but contact us before you buy, because we may not be able to ship to every country. For containers or pallets, see our export services.
Do you buy cars?
Yes. We buy junk, wrecked and unwanted vehicles in any condition, pay top dollar and pick them up for free. Get your offer.
Do you speak Spanish?
Yes. Call our Spanish and English line at (919) 924-6139.
Talk to the yard
Call the yard with the year and VIN of your car and we'll confirm the right part.
Call(919) 321-8985 Text(919) 390-1809 Se habla español(919) 924-6139 WhatsApp+1 919 924 6139 MessageSend us the detailsOpenMonday to Friday 8:30am to 5:30pm, Saturday 9:00am to 3:00pm
